The Club. Terms & Conditions

Personal Training & Class Terms – Let’s Work Together!

Hi there! Before we start working together, these are the terms that will guide our sessions and classes. They’re here to keep things clear and fair for both of us. If you have any questions, feel free to ask anytime!

Who You’re Working With

All training is provided directly by your personal trainer Steve Green and Beth Russell.

By starting sessions or classes with me, you’re agreeing to these terms. Don’t worry, your legal rights are still protected too.

What You Can Expect From Us

We will create an individual training plan designed to support your goals, taking into account your lifestyle, fitness level, and health background. 

One-to-one Sessions typically last around 60 minutes, unless we agree otherwise.

We’ll always aim to support, guide, and motivate you as best we can. While we can help set the path, your results will depend on your effort both during and outside of our sessions. 

Everybody’s journey is different, so while we’ll do everything we can, specific outcomes can’t be guaranteed.

All your personal information is treated with full confidentiality.

Your Health & Safety

Your wellbeing matters most. However, please be aware:

We are not a medical professionals, and we are not qualified to diagnose or treat medical conditions. You should speak to your GP or healthcare provider before starting any fitness programme, especially if you have pre-existing conditions.

Before we begin, you’ll need to complete a quick health questionnaire. We may also ask for a letter from your GP confirming it’s safe for you to exercise.

You must let us know of any injuries, illnesses, or changes to your health that could affect your ability to exercise safely, now or in the future. If needed, you’ll also be asked to provide additional medical info from your practitioner.

By training with us, you accept the risks that come with physical activity. While we will do our best to keep things safe, we can’t be held responsible for injuries or issues that arise.

We are am not responsible for any undeclared or unknown medical conditions.

If you bring children or others to a session or class, they remain your responsibility.

Your Commitment to Yourself

We’re in this together! To get the most out of our time:

Please show up on time, in appropriate clothing and footwear.

Be ready to give it your best effort, your results depend on your consistency and commitment.

My Commitment to You

We're here to support you every step of the way. When we work together, you can expect the following from me:

Personalised Support: we will design your workouts to suit your unique goals, fitness level, and lifestyle, whether we’re working one-on-one or you want to train solo.

Consistency and Professionalism: We will be on time, prepared, and fully present for every session or class. Your time matters, and we will always respect it.

Safe and Effective Training: Guidance through exercises safely, offering modifications when needed and keeping your wellbeing as the top priority.

Open Communication: We're always here to answer questions, listen to concerns, and adjust your plan as needed. We can give you as much or as little technical detail as you want. Your feedback is important and helps shape your journey.

Encouragement and Motivation: Fitness isn’t just physical it’s mental, too. We will be your cheerleader, coach, and motivator, helping you stay focused and inspired.

Supplement Guidance – with Caution: We are happy to share general tips or personal experiences with fitness supplements if you ask, but please remember we are not qualified nutritionist or medical professional. Any advice we offer is purely informal. It’s really important that you do your own research and speak to a registered dietitian, GP, or relevant professional before starting any supplement regime. Your health and safety always come first.

We’re a team in this, and we will always give you my best to help you become your best.

Cancellations & Refunds

Life happens, I get it! Just keep these in mind:

Please give at least 24 hours’ notice to cancel or reschedule, we will do our best to rearrange the session. If less than 24 hours’ notice is given, the full session/class fee may still apply.

Once purchased, sessions are non-refundable and non-transferable.

Running Late

If you arrive late, we’ll use the remaining time but the session may still end as scheduled, as we may have other clients or commitments.

If we're running late (don’t worry, this almost never happens!), we will add that time on either then or at a future session; your time matters to us.

Legal Bits (But Still Important!)

We do not accept liability for any direct, indirect, consequential, special or any other losses you may experience. 

To the fullest extent allowed by law, our total liability is limited to the cost of one session, over the full duration of our relationship.

If we ever have to stop training for personal or professional reasons, we will refund any unused sessions.

I may update these terms from time to time for example, if the law changes or I offer new services. We always try to let you know in advance, but otherwise, updated terms will be available on our website.

Privacy & Data

Your data is safe with me. We'll only use your contact info and preferences as you’ve agreed or as necessary to provide my services, in line with GDPR rules. You can update your info at any time. For more info, just ask.

Photos & Videos

We may occasionally ask if we can take photos or short videos during sessions or classes for marketing or social media. If you’re not comfortable with that, no problem just let us know. 

Force Majeure

Sometimes life throws curveballs we can’t control. If sessions or classes can’t go ahead due to events outside of either of our control like extreme weather, natural disasters, illness, government restrictions, or technical failures we both agree there won’t be any liability or compensation owed. We’ll do our best to reschedule where possible.

Intellectual Property

Any training plans, written materials, or resources we provide are for your personal use only. Please don’t share, copy, or distribute them without my permission. All materials remain my intellectual property unless we agree otherwise.

Entire Agreement

These terms represent the full understanding between us. Any changes or updates need to be agreed in writing (including email) so we’re both on the same page. Nothing said verbally overrides what’s in this agreement.

Severability

If any part of these terms is found to be legally invalid or unenforceable, the rest still apply. We’ll work together to replace anything that’s problematic with a valid alternative that’s as close as possible in meaning.

Assignment

This agreement is between you and me personally. Neither of us can transfer our responsibilities or rights under this agreement to anyone else without written consent from the other party.

Contact Details

If your contact info changes, please let me know as soon as you can so we can stay in touch. Likewise, I’ll make sure you have our up-to-date contact details too.

Governing Law

This agreement is governed by the laws of England and Wales, and any legal matters will be handled under their jurisdiction.

Thanks for reading through! We're excited to help you on your fitness journey let’s make it a great one.